Tidal Pool Ring

• Oxidized Sterling Silver (textured)
• 14kt Gold accents
• Band is approx 1/2" wide
• For wide bands, we recommend you order a half to full size larger to slide comfortably over your knuckle
  
• Special sizes are available upon request as a custom order 
• Over time the oxidation will fade. Our Jewelry Care Kit includes everything you need to re-oxidize your ring at home. 
  
• Each piece is handmade in the USA
• All of our jewelry comes beautifully packaged and ready to give

Processing Time Each piece is made by hand in small batches. Please allow 7-14 days for your order to be prepared and shipped. You will receive a tracking notification via email once your order is on its way.

Shipping We ship within the United States via USPS. Shipping rates are calculated at checkout based on your location and order weight.

Orders over $300 qualify for complimentary shipping.

Delivery Estimates Once shipped, most domestic orders arrive within 3–7 business days depending on your location. These are carrier estimates and may vary.

Tracking A tracking number will be emailed to you when your order ships. If you have questions about your shipment, please contact us at [your email] and we'll do our best to help.

A Note on Timing We don't rush our process - and we ask for the same patience from you. If you need a piece by a specific date, please reach out before placing your order and we'll let you know what's possible.

Shipping Protection We offer shipping protection at checkout for a nominal fee. This covers your order against loss, theft, or damage in transit — guaranteed delivery regardless of fault, with no hassle. We recommend it, especially for high-value pieces.

We want you to be happy with your purchase from us. If not, please see below regarding our policy.

Returns are valid only within 14 days of your purchase, unfortunately we can’t offer you a refund or exchange after this time period. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Send an email to help@chikahisastudio.com with proof of purchase and item being returned. We will then send you further instructions on how to return the item.

We do not accept returns of gift cards.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@chikahisastudio.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@chikahisastudio.com and let us know. We will then send further instructions.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.