Orders and Payment Information:

Orders may be placed in person or via our online store or phone.
I try to stock most items for quick delivery; Chikahisa Studio collections are made in small editions, and some items may occasionally be out of stock.  Generally, out of stock items will ship in 1-2 weeks.

  • Cancellations must be made, in writing, within 5 days of order.
  • Cancelled or returned checks are subject to a $25.00 surcharge.
  • Special orders and one of a kind merchandise are final sale and not eligible for return or exchange.
  • Prices are subject to change.

All of our jewelry comes beautifully packaged and ready to give. 

 

Shipping & Returns: 

  • Shipping: In stock items will be shipped within 1-2 days. For out of stock we will notify you of expected ship date.  Typically it is 1-2 weeks.
  • Returns:  We want you to love your Chikahisa Studio pieces. If you aren't absolutely thrilled, you can return within 7 days of purchase for an exchange, store credit or full refund. Should an item need to be returned, please contact us for a return label. 
  • We can be reached at info@chikahisastudio.com. Our phone is 773-251-1430. 
  • Repair:  Chikahisa Studio offers repairs due to user wear, production fault, lost earring mates, or any other alteration to our pieces. Elective repairs are available.  Please contact us for pricing.

Have a question? Contact us here.  We'll get back to you within 24 hrs.