Shipping and Return Policy
SHIPPING POLICY:
Every piece of our Collection is handmade to order. Shipping on most online orders will be within 5-7 business days. If a component is out of stock, it can take up to 2-4 weeks.
RETURN POLICY:
Requests for exchange or return must be made within 14 daysFREE EXCHANGES
EASY RETURNS*
We understand sometimes things just don't work out. Just contact us at:
help@chikahisastudio.com to get the process started for you.
*If you have a piece that was marked FINAL SALE or made for you as a CUSTOM REQUEST(any product not listed on our website) it can not be returned.
*For all other approved returns, the shipping fees & package protection costs associated with your original order & all shipping return costs are non-refundable.
*Any unauthorized returns will not be accepted.
Did you know that all of our jewelry comes beautifully packaged and ready to give!
Have a question? Contact us here. We'll get back to you within 24-48 hrs.